Asking for patient referrals and reviews can be tricky – you don’t want to seem pushy or desperate. But with a few simple tips, you can get the word out about your dental practice without alienating your patients. So read on for advice on how to ask for referrals and reviews in a professional and respectful way.
First, it’s essential to understand why referrals and reviews are necessary for dental practices. In today’s digital age, potential patients increasingly turn to online reviews when choosing a new dentist. According to a recent study, 72% of people say that positive online reviews make them trust a local business more. And 88% of consumers say they’re less likely to use a business with negative reviews.
You can ask for referrals and reviews in a few different ways. The most important thing is to be respectful and professional in your request.
Here Are A Few Tips On How To Ask For Referrals And Reviews From Patients:
Explain the benefits of writing a review
Many patients are happy to write a review or give a referral if they understand how it will help your business. So please take a moment to explain to them how their review or referral can make a difference.
Use dental practice analytics
Keep track of your reviews and rating using dental practice analytics tools. This can help you identify areas where you need to improve – and ensure that you’re getting the most positive reviews possible.
Offer an incentive
Many businesses offer incentives for writing reviews or referrals, such as a discount on future services. This can be a great way to encourage patients to leave a review or refer your practice to their friends and family.
Say thank you
Always remember to say thank you when a patient writes a review or gives you a referral. A simple thank-you note can go a long way in showing your appreciation and ensuring they continue to sing your praises.
Send a follow-up email after each appointment
Send your patients a follow-up email and include a link to your Google or Yelp page. This makes it easy for them to leave a review – and ensures that you’re top of mind when they’re ready to write one.
Make it easy for them
The easier you make it for patients to write a review or give a referral, the more likely they’ll be to do it. So provide them with links to your online review page or, if you’re asking for a referral, help them create a referral link and give them a list of questions to answer about their experience..
Follow-up
A simple thank-you note can go a long way in showing your appreciation for a review or referral. And be sure to follow up with any patients referred to you – they’ll be more likely to use your services if they know you’re grateful for their help.
Conclusion
Following these simple tips can get the word out about your dental practice without sounding pushy or desperate. And you may be surprised at how many patients are happy to help spread the word about your business.
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